Astervis vs QueueMetrics
The modern alternative to QueueMetrics for Asterisk call center analytics. Faster setup, lower cost, better experience.
Updated for 2026 • Feature-by-feature comparison
Feature-by-Feature Comparison
An honest, detailed comparison to help you make the right choice
Real-Time Monitoring
Analytics & Reporting
Agent Management
Integrations
Setup & Technology
Pricing Comparison
Save 25-50% with Astervis. No per-agent fees, no hidden costs.
QueueMetrics pricing estimated from CHF 500/yr for 10 agents (on-premise). Actual pricing may vary. Astervis pricing is all-inclusive with no per-agent fees within plan limits.
Why Teams Switch to Astervis
The top reasons call centers move from QueueMetrics
10x faster setup
Install Astervis with a single command in under 5 minutes. QueueMetrics requires Java, Tomcat, MySQL, and manual configuration — typically 2-4 hours.
Modern, beautiful UI
Astervis features a responsive, modern interface built with the latest web technology. QueueMetrics uses a legacy Java-based UI that hasn't changed significantly in years.
Lower cost, more value
Save 25-50% compared to QueueMetrics pricing. No per-agent licenses, no hidden fees. All features included in every plan.
True real-time data
Astervis delivers sub-second data refresh via WebSockets. QueueMetrics relies on periodic queue_log parsing with 10-30 second delays.
Live heatmaps & leaderboards
Visualize call traffic patterns with interactive heatmaps and motivate agents with live performance leaderboards. Features QueueMetrics simply doesn't have.
CRM integrations that matter
Native Bitrix24 and AmoCRM integrations — the CRMs most Asterisk-based call centers actually use. Not just Salesforce and Vtiger.
At a Glance
Astervis
- Modern React/Next.js interface
- One-command Docker install
- Sub-second real-time data
- Interactive heatmaps & leaderboards
- Bitrix24 & AmoCRM integrations
- Agent scheduling & management
- Trunk analytics & SIP monitoring
- Mobile-responsive design
- 30-day free trial, no credit card
- From $119/month
QueueMetrics
- Legacy Java/Tomcat interface
- Multi-step manual installation
- 10-30 second data refresh
- 200+ metrics (many rarely used)
- Salesforce & Vtiger integrations
- Built-in WebRTC softphone
- Outbound campaign management
- Cloud option (QM-Live)
- 15+ years in market
- From ~CHF 500/year (10 agents)
Common Questions
Can I migrate from QueueMetrics to Astervis?
Yes. Astervis connects directly to your Asterisk instance via AMI (Asterisk Manager Interface). Since it reads live data, there's no data migration needed — just install Astervis alongside your existing setup, and you'll have analytics flowing within minutes.
Does Astervis support all the same PBX distributions?
Astervis works with Asterisk, FreePBX, Sangoma, Issabel, and VitalPBX. QueueMetrics additionally supports Yeastar, Grandstream, and FusionPBX. We're expanding compatibility continuously.
QueueMetrics has 200+ metrics. Does Astervis match that?
Astervis focuses on the 30+ metrics that actually drive decisions — not vanity metrics. Every chart is actionable. We prioritize clarity over metric count. That said, our analytics coverage is expanding rapidly.
Is Astervis production-ready?
Absolutely. Astervis is at version 1.0.130+ with active development. It's built on a modern, proven stack (Next.js, Bun, TimescaleDB) designed for reliability and performance.
Does Astervis offer a free trial?
Yes — 30 days, full features, no credit card required. Install in 5 minutes and evaluate with your real data.
What about QueueMetrics features like WebRTC softphone?
QueueMetrics includes a built-in WebRTC softphone and outbound campaign management. Astervis focuses on analytics and monitoring excellence. If you need a softphone, you likely already use one — Astervis doesn't force you to switch.
Ready to switch?
Install Astervis in 5 minutes and see the difference yourself. Full features, 30 days, no credit card.
curl -fsSL https://get.astervis.io | bash